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About Jamestown Trains

Jamestown Trains, www.JTTrains.com is a Family Owned and Operated Full-Service Online Train Shop selling Quality NEW and USED Trains and Related Items.  Our roots in Retail Model Train Sales date back to the 1950’s (2ndGeneration Train Dealers), being one of first Model Train Dealers and one of the first Lionel Authorized Service Stations in Washington, DC.  Our Online Model Train Sales date back to 2002.  We have combined Local Train Shop Sales and Service with a simple to use Internet Based System to bring you the most complete selection of products and services possible at Great Prices!

www.JTTrains.com is not one person’s story or dream.  Rather, we are a Team of Train Enthusiasts, Collectors and Dealers, many of us lifelong in the hobby, who came together to deliver what we wanted to see in an Online Train Shop.  The basis for our Online Sales concept started with a simple statement made by one of our founders, “There has to be a better and safer way to buy and sell trains online!”  That is what we have built. 

Who We Are Not:  Large Auction Sites are the best place to buy and sell Auction Items, we see no logic in competing with the mass scale of what eBay Auctions Delivers, for example. However,www.JTTrains.com is the best place to buy High Quality Trains for Great Prices!  We Accept Offers on Select Items, as many are rare and very difficult to place a correct market price on.  When we have an item that is best sold via Auction, we leverage eBay and maintain an eBay Online Shop account for 5-10 Day Auctions.  Keeping our eBay Shop open also serves our loyal customer base who enjoy Auction Style Sales.    

Jamestown Trains’ mission is to deliver the Excellent Customer Service, Convenience, Friendly Assistance and Knowledge of a Local Train Shop across the US and Internationally by leveraging Online Resources. Jamestown Trains uses Conventional (old style) Train Sales supported by our highly knowledgeable staff MIXED with the latest Online Based Technology. Through a single, simple to use Website we provide our customers access to one of the widest selections of NEW and USED Trains PLUS Service, Repair and Upgrade Solutions available anywhere!  We accept offers on select items and are willing to look at a bundle discount on several items – The way Train Shops work with their customers!  We inserted the Human Element back into a process that became far too automated. 

How is JTTrains.com Different Then Other Online Train Dealers?  It is widely known that Online Train Sales compete directly with Local Train Shops. This has left the Local Shops in low number and often in less than ideal financial positions. Jamestown Trains does not wish to be part of driving any Local Train Shop out of Business. RATHER, we partner with Local Train Shops across the US to bring their inventory to you Online!

Our Partner Train Shop Program:  Is designed to make it simple, affordable to FAST for a Local Train Shop to get their inventory Online and SOLD (our sales team list the items for them).  This is much less than the fee charged to Local Shops by the large websites.  Cutting down on the costs to buy and sell benefits EVERYONE in the hobby. We do our best to fill the void in Locations where there are no Local Train Shops.  If you are a Local Train Shop please see our “Partner Shops” section for information. 

www.JTTrains.com Partner Program provides our customers with access to inventory that would otherwise never be seen online or outside of that specific Local Shop.  Often RARE and HARD TO FIND items, such as C-8 Postwar/Prewar Trains in Original Condition. 

If an item is listed as C-10, Factory New that item will ship out of our warehouse unless otherwise noted.  All New C-10 Items Come From Us to You Directly.  These items are Factory New and Factory Sealed (unless otherwise noted). 

Jamestown Trains Stands Firmly Behind Each and Every Sale Regardless of the Source of an Item!  Our 100% Money Back Guarantee applies to ALL products you purchases through us.  We are your single source for all items Train and Train Related!  You ONLY deal with Jamestown Trains, not the individual Train Shops.  We have you covered! 

Factory New Items: Jamestown Trains represents trains and related items from All Eras, All Makes, All Years, All Gauges, All Scales, etc. Our New trains come direct from the Manufacture or Distributors. Example: Jamestown Trains is a Certified Lionel Dealer AND one of the Largest Lionel Service Stations.  We hold certifications and authorization with all major current manufacturers.  Please see the list of manufacturers we represent in our search tool under "Manufacturer".  We are adding hundreds of New C-10 train listings every week, from N-Scale to G-Scale!  We have thousands of In-stock Items as well as "Pre-Order Items" for the latest offerings from Manufacturers.   

Used Items and Old/New Stock:  Jamestown Trains specializes in bringing you hard-to- find USED Trains, Old/New Stock Items and more common HIGH QUALITY USED trains and accessories. We are one of the largest Estate Train Collection Buyers in the US, with over 40,000 trains purchased in 2014 alone. Jamestown Trains is also one of the Largest Train Consignment Sales Provider in the US with at least 20 large train collections being represented at any given time!  Selling your trains?  Please see our “Sell Your Trains Section.

Combining all of these sources for Model Trains under our single Online System gives our customers access to an extremely wide selection of New and Used Trains and Related Items.  Additional Items are listed daily, seven days a week!  With the Excellent Customer Service and Feedback Ratings Jamestown Trains has ALWAYS received, we are certain that www.JTTrains.com will be your valued source for Great Trains at Very Fair Prices! 

Our “No Questions Asked” Return Policy is Unmatched.  If you receive an item that does not meet your expectations– Return it in the same condition in which it was received, and a Full Refund of the Purchase Price will be issued!  If your item was shipped with an unknown defect, we always pay return shipping. Please Bookmark www.JTTrains.com and check back in often to see what we have added to our ever-growing selection!

Want to see more selection from certain manufacturers, gauges/scales, etc.?  Please Contact us.  We value our customers’ feedback! Please share your thoughts and suggestions by way of our “Contact Us” section. 

Thank you for visiting www.JTTrains.com –

Sincerely, The Entire Team at Jamestown Train Depot